Get In Touch
Telegram is the fastest way to reach us — a real person, usually within minutes, at any hour. The form below works too, if you'd rather write it out.
Before You Write In
How Support Actually Works
Use Telegram for anything time-sensitive — a login you can't get into, a deposit that hasn't reflected, a withdrawal that's running late, or a bonus question you need answered before you play. A real person is on the other end, day and night, and most conversations end in a fix rather than a ticket number.
Use the form below for anything that can wait a little longer — general questions, press or partnership enquiries, or feedback you want on record. Have your registered mobile number ready either way: it's the first thing support will ask for, since it's how we find your account. A screenshot of whatever you're seeing usually saves a back-and-forth.
Direct contact channels
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Fastest reply
Telegram Support
Account help, login problems, download issues, bonus questions and withdrawals. Staffed around the clock.
@ravihere0
Message Support -
Community
Telegram Group
Talk to other players, get news on new titles and app updates, and see what's working for everyone else.
@yn_games
Join The Group -
Written enquiries
Email
For partnership, press and privacy or data-protection enquiries that need a written record.
Email support — coming soon
Use Telegram For Now
Support Categories
What We Can Help With
Not sure who to message? Here's where the common requests go.
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Account & Login
Can't sign in, forgot your details, or something looks off on your account. Message Telegram support with your registered mobile number and we'll help you back in.
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Deposits & Withdrawals
A deposit that hasn't shown up, or a withdrawal running slower than expected. This is time-sensitive — go straight to Telegram rather than the form below.
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Bonus & Promotions
Questions about the welcome package or how a bonus condition works. Telegram can usually answer on the spot — or check the bonus terms first.
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Technical & App Issues
The app won't open, a game freezes, or a page on this site isn't behaving. Send a screenshot on Telegram — it's usually faster than describing it in words.
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Report A Bug Or Suspicious Link
Found a broken feature, a fake IC7 account, or a download link you're not sure about. Report it to Telegram support right away so we can check it.
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General, Press & Partnerships
Media enquiries, partnership proposals, or anything that isn't account-specific. The contact form below is the right place for these.
Save Yourself A Wait
Before You Contact Us
A lot of the questions that reach support are already answered on this site. Worth a quick check first:
- Trouble installing, an Android warning during setup, or can't log in after downloading — see the install FAQ on the Download page.
- Wondering whether IC7 Game is a real, legitimate platform — read the About page, including the section that answers "is IC7 Game real or fake?" directly.
- Unsure exactly how the welcome bonus is released — the full bonus terms spell out the conditions in detail.
Response expectations. Telegram is typically the fastest way to reach a person, usually within minutes, at any hour. The form below does not yet have a live inbox connected, so for anything urgent — or anything involving money — message Telegram directly rather than waiting on a written reply.
Send A Message
Write To Us
Tell us what's going on and we'll come back to you. If it's urgent — a login you can't get into, a withdrawal that hasn't landed — use Telegram instead. It's much faster.
- Include your registered mobile number so we can find your account.
- Never send us your password. We will never ask you for it.
- A screenshot of the problem usually gets it solved in one round trip.
Contact FAQ
Questions About Reaching Us
Specific to getting help from support. For install questions, see the Download page FAQ.
Message us on Telegram at @ravihere0. It reaches a real support person, not a bot, and is staffed around the clock. The contact form on this page is fine for written enquiries, but it isn't the fastest route for anything urgent.
Your registered mobile number, a short description of what's happening, and a screenshot if you have one — that combination usually resolves things in a single round trip. Never send your password. IC7 Game support will never ask you for it.
Not at the moment. Telegram is currently our primary support channel and is staffed 24/7 by real people, which covers the same ground a phone line would — usually faster, since there's no hold queue.
Send the link, a screenshot, or the account name to Telegram support as soon as you spot it. We publish only one official download link, on the Download page of this site — treat anything else claiming to be IC7 Game with caution until it's confirmed.
Yes. Our Telegram support and community channels handle enquiries in both Hindi and English — write in whichever you're more comfortable with.
Use Telegram, not the contact form — money issues are time-sensitive. Include your registered mobile number, roughly when the transaction happened, and a screenshot of your transaction history so the team can look it up quickly.